GETSUP buyer guide · Last reviewed September 18, 2026
Choose industrial equipment by the job it must perform, not by a category name alone. A useful shortlist starts with measured loads, dimensions, travel or lift requirements, work frequency, site conditions and any regulatory constraints.
This resource centre organizes the questions Canadian warehouse, construction, farm and small-business buyers most often need to answer before requesting a quote. It also links each decision to the relevant GETSUP collection.
Quick answer
Start with the operating scenario. Use an electric pallet truck for horizontal pallet movement, a stacker when the load must be raised and placed, an industrial scale when weight data drives shipping or process decisions, and a storage shelter only after confirming site, anchoring, weather and municipal requirements.
Choose the right decision path
| Your job | Start here | Measurements to collect |
|---|---|---|
| Move palletized loads at floor level | Electric pallet truck guide | Maximum loaded pallet weight, pallet opening, travel distance, aisle width, ramp and dock conditions |
| Raise pallets for racking or stacking | Electric stacker guide | Load weight and centre, maximum fork height, lowered mast height, aisle width, pallet bottom design |
| Weigh goods, parts, drums or pallets | Industrial scale guide | Maximum load, smallest increment, platform size, environment, data output and trade use |
| Create covered storage space | Storage shelter guide | Required clear space, site dimensions, access door, foundation, exposure, duration and local approvals |
Questions to answer before requesting a quote
- What is the heaviest real load? Include the pallet, container, attachment or packaging, not only the goods.
- What must fit? Record pallet openings, fork spacing, platform footprint, aisle width, door clearance or shelter site boundaries.
- How often will it operate? Occasional use and repeated multi-shift work call for different battery capacity, construction and service planning.
- What can the site support? Check floor condition, slopes, electrical supply, drainage, foundation and equipment access.
- Which claim needs documentation? Ask for the exact model specification, approval number, engineering package or warranty rather than relying on a category-wide statement.
- Who must approve it? Involve operators, safety personnel, facilities, finance and the local authority when their requirements affect the purchase.
How to compare quotes fairly
Put every supplier response into the same comparison sheet. Separate verified specifications from assumptions, and mark every item that still requires written confirmation. Compare the delivered configuration rather than the headline price.
For powered equipment, include battery, charger, fork or mast configuration, freight, unloading, commissioning, operator training, warranty and parts support. For scales, include the indicator, platform, cable, power supply, interface and any required legal-for-trade examination. For shelters, include cover weight, frame layout, doors, anchors, engineering documents, freight, unloading and installation.
Current GETSUP product families
| Product family | Examples in the current range | Collection |
|---|---|---|
| Electric pallet trucks | Compact and higher-capacity walkie models, including current 3,300 lb and 4,400 lb listings | View pallet trucks |
| Electric stackers | Full-electric and counterbalanced configurations with model-specific lift heights | View stackers |
| Digital scales | Bench, counting, shipping, platform, floor, drum and forklift scales | View scales |
| Storage shelters | Single-truss, double-truss, round, peak and container-supported options in multiple sizes | View storage shelters |
Frequently asked questions
Can GETSUP recommend a product from measurements?
Yes. Send the maximum load, critical dimensions, work frequency, operating conditions, delivery postal code and target date. A recommendation remains subject to confirmation of the exact model and application.
Does a higher capacity always mean a better choice?
No. Excess capacity can add size, cost and turning requirements. Choose adequate rated and residual capacity while still checking fit, duty cycle, floor conditions and service needs.
Are all specifications on a category page valid for every model?
No. Capacity, dimensions, battery, approvals, snow or wind ratings and warranty terms are model-specific. Confirm them on the exact product listing and quotation.
Can I arrange local pickup?
Local pickup is available from GETSUP at 2585 Dunwin Drive in Mississauga, subject to stock and pickup scheduling.
Does GETSUP deliver across Canada?
Canada-wide delivery can be arranged for many products. Freight method, unloading requirements, remote-area access and timing depend on the item and postal code.
Should I buy online or request a quote?
Request a quote when the purchase depends on freight, unloading, installation, approvals, accessories, a specific variant or application fit.
Are these guides a substitute for engineering or regulatory advice?
No. The guides help buyers prepare questions. Product manuals, qualified professionals and the applicable authority govern safety, code and regulatory decisions.
Related GETSUP resources
Get a model-specific recommendation
Send GETSUP your load, pallet or platform dimensions, aisle or site measurements, operating environment, delivery postal code and target date. Our team can narrow the current options and flag information that still needs to be confirmed before an order.
Contact GETSUP · 905-569-8898 · info@getsupinc.com · Local pickup at 2585 Dunwin Drive, Mississauga, Ontario.